Tina Davis

Review of Miller Chevrolet

Very poor experience!

Very poor experience!
Currently leasing a vehicle from Miller. This 2015 (brand new) truck has shook like we're on a gravel road since we got it. When we got it in and they replaced 3 tires as they were a part of a "bad batch", I was upset they didn't replace all 4.
A couple months later the 4th tire went bad. First, we were over our warranty mileage by 500 miles, but it was a pre-existing condition?! Then we had just driven through some paint on that tire now they won't replace the tire because we can't get all the paint out from between the treads(not for lack of paint thinner). It has a VERY minor amount of paint on it now. Well guess what?! We had to buy a new tire because of the paint.

I will never lease or buy from this dealer again, and do not recommend anyone else either. We're out over $300 because they won't send it in when it very obviously still shakes. They are more interested in getting money out of customers than good service.

Update: Miller was very apologetic that the new tire didn't fix the issue. Dean told us to bring it in again and they would swap out the new tire for the old one and give us our money back. 3/4 of day later, they call to let us know that they can't fix the shake (per GM's specifications, it doesn't shake ENOUGH, when you can hear the ice shaking around in your drink like it's just coming out of the ice machine...) and won't give us our money back on the new tire we had to buy to "Fix" the issue that is not fixed. :( We will name this truck "Lemonade", we will never buy from Miller and probably never buy from Chevy again...