Just last week I used ParkOps. After my car was pa...

Just last week I used ParkOps. After my car was parked I was sitting down at a restaurant next to a window which had a view of the valet parking service. I noticed my car going in the wrong direction on a one way street. This isn't unusual for a valet I guess, however, what I saw next is unacceptable. After they moved my car-- against traffic-- I see the driver open the hood of my car to jump start another vehicle. I immediately left and ran towards my car. I asked for an explanation as to why this was done. I was informed that "management" gave authorization to perform this action. I was not contacted to ask if they could use my car; without my authorization this is unacceptable. I asked to speak with the manager and he was not helpful. He offered a refund for the valet services which I chose not to accept. I left furious at the situation. Their lack of professionalism ruined what should've been a joyous celebration. The folks at the restaurant came to our table and gave me the contact information for Park Ops office. They were helpful and tried to make our dining experience as positive as they could. I sent an email that same day and also called the very next day, to ensure my complaint was received since I had not received a response. When I called Park Ops office it went to a cell phone voicemail. Later their staff was rude and dismissive.