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Vivint a few years ago was a great company but has...

Vivint a few years ago was a great company but has unfortunately grown and become very corporate. I was out of my contract and moved service with an option to move services for $199 and remain out of contract. When the installer arrive, he told me that the panel I had was no longer offered and that he could give me the new panel for free, no contract. The installer forgot to add the smoke detectors, didn't set the codes for the deadbolt digital keypads, and a slew of other issues. Vivint experienced an unexpectedly high volume of doorbell pushes on their video doorbells they offer on halloween which caused their system to freak out. I was one of many customers whose system went off and resulted in my garage door that's controlled by the panel going up and down all night until the motor died. Vivint will not return my calls for repairs and I recently found out the installer forged my signature on a 36 month contract. Avoid this company. They're frauds and their new panel SkyControl, which they bought the rights from 2gig, is full of flaws and doesn't offer the same options as the GoControl panel. So... now I'm working with an attorney and the FTC on this. Avoid at all costs!!!!!!

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