Tony Chammas (Sales) and Shamoun Dahlan (Finance) ...

Tony Chammas (Sales) and Shamoun Dahlan (Finance) are the bomb! Two new cars in two days?! Tony is not your "typical car salesman"! He was amazing! Descriptors would include knowledgable, helpful, thorough, professional, kind, honest, fair, authentic and, equally as important they both spoke respectfully to my husband and I (did not mostly talk to my husband or make sexist remarks). Both Tony and Shamoun went above and beyond in terms of customer service for us....as my husbands my story purchasing our new vehicle could be a short novel, but in brief... The night we purchased the car both gentlemen stayed 45 minutes after closing (9:45PM!) to help us get settled in our new Honda Odyssey (replacement for our older model)---everything with the car seemed great. When the next day the touchscreen panel died (went black and that stumped even the tech at Castle Honda several employees there said basically said its like a 1 in 10,000 chance that something like that would happen in a brand new Honda), Tony and Shamoun did the right thing, they completely replaced our new car with different (same color, make and model) NEW one!!! In fact they initiated the entire transaction for the new car without us even having to ask them---THEY told US what had happened was unacceptable and that they wanted to replace the car immediately---not have us send it in to get diagnosed, etc. etc!!. Tony and Shamoun got all the paperwork completed and everything ready before we stopped by to make the change out that same day---so as to radically decrease our hassle. Castle Honda (Tony and Shamoun) could have done so many things wrong, but THEY DID EVERYTHING RIGHT!!! Castle is lucky to have these two!!!