My husband and I have been coming to the resorts f...

My husband and I have been coming to the resorts for 12 years, we never had issues until now. When we checked in everything was fine, we booked the Champagne towers we got to our room we used the pool, when we opened the door it felt like the sauna was left on it was very hot in the pool room. That wasn't really a problem how ever when i went to use the shower it only had extreme hot water, or ice cold nothing in between. I could not get a comfortable temperature of the water. Maintenance came and said that it would take a while to fix, so we got moved to another room. When I got to that room the same thing was happening with the shower in that room as well. We ended up calling the manager he wasn't available, someone else came she was very nice she told us we wouldn't be charged for Friday night since the our day was ruined, we had to downgrade to garden of Eden room. We were disappointed that we couldn't stay in the Champagne towers because of the issues with the showers. The garden of Eden room was nice its just not the room we wanted. Other than that our stay was very good.