Waited a week for an update on the order, took age...

Waited a week for an update on the order, took ages to get back to me. I said that I would cancel my order on Thursday, if I didn't hear back by the Friday evening. Acknowledgement was sent back on the Thursday evening, never heard anything back so I sent an email on the Friday night cancelling my order. Can't wait to see how long it takes to get a refund through. Going to another company who will hopefully be able to process the order before the year's up unlike QMF.

I was given no updates regarding my refund from the company, fortunately I d paid using PayPal credit who resolved the case for me.

In the end I went to another competitor and the phone arrived the day after ordering. So happy days.

Edit: As requested, order ID:
ID220679