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Great in selling you a car but horrible in everyth...

Great in selling you a car but horrible in everything else. I came to Ourisman Honda and purchased a Honda Pilot. Everything with the sales went fine.
During the sales I had purchased extra accessories that required installation. It took someone a month to contact me to even let me know the part was in stock and available to be installed. I had to call finally and after a week someone was able to call me back and confirm. Next came my tags and title. It is November 2020 and I have yet to receive my permanent tags. There has been zero follow-up with anyone from the dealership to let me know the status on my tags. Every month I call I get the same message that someone will call me back which never happens. I understand the delay in getting tags during this pandemic but they are there is no follow-up from this dealership . The customer service falls off a cliff once the sale is completed. Buyer be aware. I will never purchase another vehicle from this dealer.

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