Review of the sales department, no idea about the ...

Review of the sales department, no idea about the rest:

Was there to inquire about the new Defender. The good: they had quite a few on the lot and I was able to test drive one. Thanks to COVID a test drive means that you get the key and can go around the block on your own without having to listen to a sales pitch. The bad: they took my contact info and promised me to text/call me on Monday morning (I was there on a Sunday), also that I would be contacted by the "build to order person" so I can discuss my specific build details. Contact never happened. Haven't heard from them again.

While I don't want to be pampered or blabbered to by a sales person since I often know more about a vehicle I'm looking at, I appreciate if they'd actually contact me when I'm told they would.

Will likely bring my inquiry someplace else.