Convention area is ok, rest rooms are to far away....

Convention area is ok, rest rooms are to far away. Rooms could use updating. I was given a room that had not been cleaned, wow. I stay in hotels 100 nights a year for the past 15 years and never has this ever happened to me.

The front desk changed the room and gave me access to the Regency Club, since I was at a conference with food and drink provided this was on no use to me. The front desk gentleman did apologize. Has this happen to anyone else at this hotel?