Appalling. Received a broken phone, sent it back ...

Appalling. Received a broken phone, sent it back and my own expense and still waiting for a refund. They won't even answer my emails now, and they no longer list a phone number. You can find the phone number in the BT directory but it's just an answering service. I'm gone back to my credit card company to try to get my money back. AVOID, Their phones are actually not much cheaper than buying new and at least a new one would work. Order ID 309633