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Dan Sheerin

4 years ago

Security gates were all closed by 1 family trying ...

Security gates were all closed by 1 family trying to get through with nobody around to help for several minutes. Gates didn't open until 20 minutes after they were meant to close, terminal itself was crazy warm, shuttle bus to the plane was massively overcrowded and stayed with a full load of passengers for 10 minutes before moving off. Flight as a result didn't take off on time. The whole while nobody communicated anything to anyone regarding the multiple delays.

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