RJ F

Review of Rainier Family Physical Therap...

I would say that they do not care about giving car...

I would say that they do not care about giving care to the veterans. I was sent there by the VA for treatment. I was given 1 consultation and 2 visits. I was told from day 1 that when the last visit was done that they would automatically put in for additional visits which would be 12. I waited over 2 weeks after my last visit and called, the gal on the phone had no clue what I was talking about. Someone else called back and stated that they had not bothered to put in for extra visits. My wife explained the situation, the gal that called back said she was a vet and knew all about the program The problem there is that she knew nothing about the program till I did a quick " how it works" to her.

To put in for additional visits takes the following effort: Go to approved web site, click on form, fill out and click send. WOW, that's a lot of work !

So if your a veterans don't go there, your to much effort and work.

When my wife stated that if they could not put out the effort that we would go else where, they said " go ahead"

WOW !!! Real caring folks ....