M Hayhurst

Review of Schlitterbahn Waterparks & Res...

This was our second time coming to this location. ...

This was our second time coming to this location. Driving 4 hours to only find out that the half the park was closed was more than a disappointment. We purchased our tickets online & on their calendar it failed to say that particular day was a Light Day. When I wanted to speak to someone about getting my tickets refunded for the light day passes they had a Security Officer handle the situation who could not provide me with the refund. It s just a bit disappointing to pay for a full park day & unfortunately not be able to enjoy it. We re closer to the Gavelston location, but fell in love with New Braunfels on our first visit. Thankfully this is Texas and there are plenty of other water parks to enjoy!