K

KJ Demps

3 years ago

I initially inquired about Traverses via email and...

I initially inquired about Traverses via email and the Miller team was very responsive. As a busy mom, I needed to know pricing before driving to the dealership and spending hours test driving and negotiating. The Miller team emailed me options and accomodated my requests. Once at the dealership, Andrew was extremely friendly and honest.Miller has a unique purchase process, different than many other dealerships, in that there are several employees who interact with the buyer. My only complaint was that Todd in the business office seemed more interested in his own comissions and getting me to finance through him rather than playing as a team member and trying to get a sale for the dealership. In the end, we did purchase our Traverse from Miller, as the other employees were very nice and genuine and we felt the pricing was honest and comparable. Even Mike Miller (owner) was on the floor, greeting customers! A great small town dealership! I would purchase from Miller again.

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