Gwendolyn Carter

Review of Floyd Medical Center

I have been treated at FMC twice now in the past m...

I have been treated at FMC twice now in the past month. Once I was transported by ambulance , once by car. Both times I was treated with the upmost professional care and compassion. The staff all seemed friendly and well-skilled.I have a serious ongoing medical condition that periodically causes flare ups of absolutely horrendous pain. My reports of severe pain were, thankfully, believed and taken seriously by the medical Staff! At no time did I feel staff were judgmental or non compassionate. Physician came into my room in a timely manner and medications were ordered for me quickly. That alone shows real understanding and compasssion, in a time where unfortunately not every facility or staff understands or believes a patient's reports of pain. I have actually laid in ERS that allowed me to suffer with pain so severe, offering very little in the way of treatment, until I literally passed out from the pain. Just absolutely Ludicrous! Every staff member in every dept that I came in contact with during these 2 visits were friendly, caring and well-skilled in their respective roles. My wait times in the waiting room were well within reasonable for an ER. The facility itself seemed clean and well-maintained in all areas. Overall, I had a very positive experience at FMC , and hope that would be the case if I ever needed to return for myself or family member.