Patrick Oczkos

Review of Three County Volkswagen

They'll remind you a dozen times how they're famil...

They'll remind you a dozen times how they're family owned, so of course, you'll be treated like family. There's a reason for the saying to never do business with family. Once you buy your car and out the door, that's it.

I'm barely past 6 months into my Tiguan lease and my transmission became an issue after what their shop says isn't their responsibility or VW's... that it was PROBABLY a small rock that somehow made it's way into the transmission. So, of course, they're not liable for the cost. When trying to lease, you're told you're the leasee. Then somehow you're now the owner and liable for costs of a new car for a problem no one has a definitive answer for.

We tried multiple times to explain our side and one wants to listen. Now we're paying a large sum of $$$ for something no one has an explanation as to why happened. How do we know this won't happen again due to some design flaw that allows rocks to make its way through front grills? I'll be liable again?!

Transmission issues this soon and I'm paying for it? NO PROOF...yet MY PROBLEM?! Of course my warranty doesn't help...when does it ever when you need it most? What does a warranty cover anyway?

Anyone interested in the Tiguan or Three County? Think twice.

UPDATE SINCE GOOGLE RESPONSE FROM DEALERSHIP...

I called 3x after calling the phone number you provided to try different people to speak with and/or being suggested others to speak to. No one knows the person who posted this response on behalf of Three County. Please, save me from generic template responses to show others reading this that you care.

Again, my leased car is leaking oil and I was told this could be a transmission issue....and somehow I am liable for this? I know I seem disgruntled, but I am just speaking truth and would be posting positive reviews if felt necessary. I keep being told the next person to call to help me even though I never caused damage to the 6-month-car on my own.

So, please, don't waste my time with generic PR posts. You see my last name attached to this post, look up your files and CALL ME and don't have me trying to find you.