markc600 Review of Hyatt Regency Chesapeake Bay
STAYCATION GIFT CARD DISHONORED - I received a 2 d...
STAYCATION GIFT CARD DISHONORED - I received a 2 day "Staycation" gift certificate for this Hyatt Chesapeake Bay resort from my employer. I have made 6 phone calls, VM messages, and emailed the conceriege a copy to inquire about redeeming it. NONE of the staff I talked to had information on restrictions or how to redeem. Most of my calls were transferred to a specific lady in their business office who has not returned any of my multiple messages. I never expected a Hyatt owned resort to "stiff" a customer on a $500 gift certificate. Extremely dissapointed in this experience and I for one will never stay at any Hyatt hotel or resort again in the future. I suggest anyone considering a resort stay with Hyatt proceed with "buyers beware" and find another place to stay.
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