T. Amsterdam

Review of Samsung Electronics Benelux

Visited i.v.m. a defective device. Customer servic...

Visited i.v.m. a defective device. Customer service is the most miserable customer service that I have ever spoken to. Story collected at this office in Schiphol. Ultimately, compensation was offered which was below the insurance value. In short, no good solution offered and left empty handed. After this conversation and a visit to the service center in Noord switched to Iphone.