Review of The Old Mill Inn & Spa

4 years ago

BUYER BEWARE

BUYER BEWARE
I was interested in purchasing a Spa Gift Card for a room and a couples massage for my parents and was unable to do so. The reason being because the hotel and spa are unable to see each others availability. The process to book would be to find out what day you are looking for with the hotel and then call the spa to see if they have availability- I attempted to call twice and both times they were unable to accommodate, stating that they were booked. Also, the package cannot be used separately! Furthermore- online it states that the price is from $229 based on occupancy - when I called I was informed that did not include the price of the massages.!!!

Also I just noticed a response was posted by the owner stating that they apparently checked their records from a year ago ( which is when I posted the original review) and decided that I had called on a Thursday looking to book for the upcoming Saturday. I wonder how this was thought up. As I mentioned before I was looking to book for my parents - it was for an anniversary. Not something you plan two days before unlike your response.!!!!!