I used to frequent Alpine all the time. However, a...

I used to frequent Alpine all the time. However, after my past two experiences with the restaurant I will not be going back for the foreseeable future.

Incident #1: We called in a relatively small yet simple take out order for a family birthday, two large meatball pizzas at around 3:30 because we planned to eat around 4: 5:00. I was told that the pizza would be ready in about 45 minutes which was fine. However, once I arrived I was told that they had not even started making my pizzas because of an issue with the oven in the kitchen. When I asked why nobody had called to inform me that my pizza would not be ready in a reasonable amount of time I was subjected to an eye roll and told that they had no way of calling every single person who had placed an order for carry out. I left empty handed and had to scramble to put a last second birthday dinner together.

Incident 2: My brother insists that I give it another shot. We plan a family dinner with some relatives who are visiting out of town. The waiter was extremely snotty and disinterested in our table seeing as the only person who received a refill had to ask for one on three separate occasions. In addition to the terrible service the food was just average, nothing special. The chairs were extremely uncomfortable and the table that we were seated at seemed to be cheaply made seeing as it wobbled anytime someone attempted to cut their food with a knife and fork.