Do not use Buroserv!!! Our telephone service has b...

Do not use Buroserv!!! Our telephone service has been down for 6 months. We have lost millions of dollars in business. When speaking with Buroserv, I constantly get told, we have raised a ticket and upper management will need to look into it. We have gone through 3 separate ticket numbers (FA0312009, BE0314357 and PR0314705) and we haven't heard from upper management once. Instead of sending out a technician to resolve the issue, they keep blaming our telephone system. We have arranged for 2 external telecommunication technicians to check our telephone system. Both of them said that our telephone system is fine. This was relayed to Buroserv. They also close tickets without them being resolved. Disconnect our service when there is clearly a unresolved issue that are pending. If I could give 0 stars, I would.