It was my first time in New York and I wasn t expe...

It was my first time in New York and I wasn t expecting such an amazing hotel. The room was spacious and beautiful. We were on the 5th floor, the room with the patio and it was great but because it was so cold, the room was too cool even if the heater was on. We called in front desk and they sent someone up right away, however nothing could be done so they quickly got us a new room on the 22nd floor. One of the perks of the room was the iHome system. The customer service was great! Everyone was kind and friendly. Especially David the concierge, he was so friendly and he even got us reservations on New Year s Eve! Abu the doorman was so friendly and helped us get around and recommend places. Overall we had an amazing experience and we fell in love with the langham and New York City. I would definitely be going back and I would definitely recommend!