Dorrisa Woods Review of Jessie Taylor Seafood
I have been going to Jesse Taylor s for years whic...
I have been going to Jesse Taylor s for years which made me a loyal customer. I travel from Va and pass plenty other crab places but I still continue to go there. Even know a few of the workers by name as they would know mine with my face. I went this pass Saturday and got 2 1/2 dozen of extra large males never known them to ever be that cheap $35 a dozen so of course I got them. I went to Stan and again been going for years, to go all the way home and was totally disappointed to have opened several of the crabs to find them VERY light and a smell so the meat was soft and mushy. So what would anyone do who spent money on something ? you call to the place. I asked to speak to Stan and he came to the phone I Identified myself told him what had happened. And to my surprise he was telling me that he picked me out good crabs and I didn t know what I was talking about. Then he proceeds to tell me if I see him there don t come back and hung up the phone. I was in shock. I called back and spoke the the manager on duty which said basically the same thing but he said what do you want me to do? The crabs aren t empty they have some meat in them so enjoy what you have and we ll take care of you next time. REALLY!!! there won t be a next time. I understand that s what they do for a living (Pick Crabs )but you can t see what s inside of them until you open them. So for him to tell me and for the manager on duty tell me that they were good without seeing them on the inside. They lost a frequent paying customer Especially If that s the way your loyal customers are treated. I will be going else where. Clarence I hope you put some of your men though customer service classes. With the new development of the Wharf and the money that people spend to live and eat there. Who wants to deal with Nasty Attitudes.
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