M

Madc Locq

3 years ago

I was already sleeping when I was woken up by the ...

I was already sleeping when I was woken up by the sound of somebody opening my hotel room. I immediately stood up and I really screamed hard when a man opened my door. I was really shaking because it's already pretty scary being alone in a hotel room, imagine a stranger entering your room.
Apparently, they issued the room I'm staying in to another guest. When I called Front Desk and asked for the Manager, they made me wait a good 5 minutes then advised that they will return my call because the Manager was out. Then they made wait another 30 minutes before somebody handled my complaint.

I was even more disappointed on how lightly they just handled my complaint, worst experience ever.

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