Cancelled our trip due to this location being clos...

Cancelled our trip due to this location being closed due to covid ... it has been 148 days and no refund yet I m flabbergasted and continuing to be pushed from one person to the next never being able to help ... was told I would receive a check NOTHING .... today I was told I must have slipped through the cracks ... they were quick to take all the money up front yet won t refund it quick IM LIVID ... do not go do not make a reservations thinking you can get a refund in a timely manner !!! No one at corporate ever responds !!! This place is a scam I spoke with my bank they stated we can start fraudulent charges due to them not refunded my money !!!