Tuck Weng Wong

Review of Hotel Equatorial Kuala Lumpur ...

Throughout my stay at the hotel, you are given an ...

Throughout my stay at the hotel, you are given an opinion that the entire, and I mean ALL, staff buys in to the service culture the hotel is striving to build up, from the porters, to the front desk, from housekeeping, to the F&B staff etc... every single staff member I had a chance to interact with was not only friendly and polite but gave you genuine warmth and hospitality.
The hotel front desk was also very prompt to identify my needs and knowing I was travelling as a family of six, upgraded one of our rooms so that we can be given two connecting rooms. Knowing also we will be departing on a later flight, allowed us a late check out. Thank you.
Rooms were excellent. From the comfortable beds to the latest blockbuster in house movies, from the nescafe coffee machine to the daily free mini bar etc... Definitely one of the best, if not the best, hotel I have ever stayed in for my holidays! Well done and continue to keep up the good work!