The head office of SingTel. I visited their store ...

The head office of SingTel. I visited their store earlier this month (I reached just before the store opened) to re-contract my line, and to get an iPhone 7, but had to wait nearly 5 hours till i managed to speak to one of their reps.

I later on learned that the reason why I had to wait so long was because the staff had to clear their "Prestige Customers" first.

So for non-Prestige customers, do come prepared to wait!