My experience with Young Subaru was very frustrati...

My experience with Young Subaru was very frustrating. After my initial visit, I never heard from or talked with the salesman I worked with. I experienced a lack of professional communication & common courtesy and had to put in an unreasonable amount of work as a customer to give this company my business. About three and a half months after I purchased my vehicle, I started to have some extreme mechanical issues. The process of getting my vehicle restored to working condition was a lengthy one that involved taking it to more than one shop, but it was eventually discovered that there was a hairline crack in the radiator along with a few other issues that should have been caught much sooner. Throughout this process Young Subaru did extend an offer of help, though it did not work out in my best interest to accept it. While I did not enjoy my car buying experience here and would not give a recommendation based on it, there were some individuals that were very helpful and pleasant to work with.

** I would also like to note that I updated this review to make it more fair after receiving a call from the dealership. I appreciated the call and was happy to fix a few things and I apologized for the unfairness. However, I would like to disclose that I was told a call had been made by the dealership to one of the shops that I had taken the vehicle to following my review - during which the dealership was informed that all of the mechanical issues with the vehicle were solely caused by "the way I was driving it" and had nothing to do with the integrity of the vehicle upon purchase. I happen to have developed a good relationship with this shop and felt horrible at the idea of them being negatively effected. I called the shop to apologize for involving them and to explain that I never meant to misquote them, but they had no clue what I was talking about.