Booked travel arrangements with this company, ther...

Booked travel arrangements with this company, there was a mistake on their system which they agreed to sorted. A few days later it still hadn t been sorted and conveniently the only way it could be sorted is if I cancelled and rebooked which means I had to pay a 25% cancellation fee. There overall customer service was very unhelpful and they didn t seem interested in helping. Won t be using there services again