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Samantha Walker

3 years ago

For the price, that of an upscale comfort hotel, I...

For the price, that of an upscale comfort hotel, I was disappointed that 1) there were toenail clippings in the corner of the bathroom, showing they likely quickly swept but did not vacuum and sanitize the floors during COVID 2) that the duvet did not have a sheet covering which is really gross (they told us at checkout they were washing these large down/down alternative duvets but we walked by rooms being cleaned and the sheets were stripped and the duvets were left on the bed. 3) there is no air conditioning or fan? It was 24+ degree in the room for our whole stay. Most hotels have these. 4) there are no screens on patio door so we got eaten alive by bugs...again no AC and it was sweltering. The small high up window at the front of the room was covered by a PAPER curtain and the only way to get airflow was to use my hair elastics to tie it up since the little clip they put on it wouldn't stay on.

This hotel needs a lot more work. It looks nice on first glance but it does not have the comforts of other similarly priced hotels in the area.

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