I bought my 4Runner from Toyota of Seattle in Nove...

I bought my 4Runner from Toyota of Seattle in November of last year. Their sales staff were a pleasure to do business with. I brought my 4Runner in for the 5,000 mile service in January, this is a tire rotation and visual inspection of the SUV. I was told it would be 45mins to an hour for the service so I waited. My SUV was takin into the service area within the fist 5mins of me being there. after about an hour I saw my 4Runner returned to the front parking lot. after 30 more mins I walked up to the service desk to ask when my SUV would be ready and was told they were filling out the paperwork. After another 30 mins now a full 2hours, I walked back to service to ask when my SUV would be ready and I was again told they were finishing up my paperwork. When I conveyed my frustration, the paperwork was magically found completed. I get it, we all have off days and stuff gets misplaced. This just left me feeling bitter and Bellevue is closer to my house. So I gave Bellevue a try, I have gone to Toyota of Bellevue ever since. All my appointments there are fast, friendly and professional. Never any high-pressure sales or upcharges, in and out.
Since February I have received calls and text from Toyota of Seattle asking to bring my car n for service. I have always told the person that I take my 4Runner to Bellevue. This doesn't seem to deter them from continuing to call and text. Bellevue doesn't do this, its awesome. This morning, at 8AM I receive a text from a Seattle service writer, informing me that today my ToyotaCare runs out unless I make an appointment TODAY. ToyotaCare is a 2 year 25,000 mile program. My 4Runner is less than a year old and has under 20,000 miles on it. I called Seattle to ask what was happening and I got a "oh I'm not sure why you were told that, sorry". This is not how you do business, especially if you want return customers. I will never do business or recommend anyone I know do business with Toyota of Seattle again, especially if this is how they treat a customer that purchased an $45K SUV from them. I hope others have a better experience than I have had here. Again, the sales staff and finance staff were great, but the service staff is pushy and uses some terrible tactics to get you back in for service.