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tendleruga1

4 years ago

The woman on the phone was terrible. I have a Tav...

The woman on the phone was terrible. I have a Tavel trailer with a flat tire. I called the roadside assistance company who put a call to Atlas tow. I received the text saying it would be 1 hour. I called the number, and got the reply right from the start that it would be one hour. Not knowing where Atlas tire is located I figured I would ask if there is a better estimate of the time considering 1 hr is pretty generic. She harshly replied , 1 hr . I asked if I left and came back in 58 mins would I be good? She made a comment about the vehicle where I told her it was a travel trailer, she stated that she would have to cancel the service. I asked why and she responded with an angry tone and repeated herself. I asked why she had the attitude and she hung up. I called back twice she answer, I asked for a manager and she said she was the manager. I asked why she hung up and she said claimed that I was being argumentative (which was not the case). She made up some fault statement about what I said , which I did not. I told her I didn t say that and she hung up again. Is I am sitting here with no idea what is happening, if anyone is coming. Nice service

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