Johnathon Winters

Review of Utah Valley Regional Medical C...

I ve had previous emergency back surgeries and yes...

I ve had previous emergency back surgeries and yesterday I was injured from falling on my back and in serious pain. 2 HOUR WAIT WITHOUT SEEING A DOCTOR. 1 doctor and 1 PA for the whole ER. I left. They were extremely quick to get my payment and insurance information though! Honestly the employee taking my payment and insurance info asked more and seemed to care more about my pain and injury than anyone else there. THERE IS A REASON THIS PLACE HAS SUCH BAD REVIEWS. I literally live down the street from UVH but because I ve heard so many negative things about the place I always chose Timpanogos ER. I was in a ton of pain though and thought I d get lucky and try UVH out anyway as it was close and couldn t be THAT bad. WRONG. Why on earth you HAVE to ask if I m a member of the Mormon church ( no other religious faith was included in the question or inquired about) is beyond me. Does my religious affiliation make my back different to work on? Even the employee that asked me said she has to ask the question and has no idea why that s even part of the sign-in process.

Also, it s pretty pathetic you have a canned response to contact someone else at your hospital to report this to. Hey, here s a novel idea, YOU tell them about this review. I want nothing else to do with you.