I would highly recommend shopping at Briers for al...

I would highly recommend shopping at Briers for all your home furnishing needs!!

To make a very long story short. We had our eye on a particular sofa, and after comparing the prices at various competitors we found that Briers had the BEST price on this model. We received an outstanding level of service from their sales rep throughout the entire process. Ordering this sofa was very easy, and Briers was very flexible with their delivery dates and payment options. As we were in the transition of closing on our new home it was very difficult for us to be able to give them a concrete date because the strata would not allow us to book our move in day until after we took full possession. Bries worked around our schedule to find a delivery day that would be best for us.

We had pretty big issue with the delivery company when they attempted to bring our sofa into our condo. They accidentally caused major scratches on our door frame and the adjacent wall in our hallway while trying to get the sofa through the door. Our property manager advised us that we would be responsible to pay the cost of repairing this damage. I immediately contacted Briers about what had happened and was told they would contact me back shortly after they speak with the delivery guys. My initial feeling was that this was going to turn into a he said , she said situation or how do we know the scratches were no already there excuse?? But to my surprise I received a call from David who took full responsibility for the delivery company, and he assured me that Briers would fully cover the cost of repairing the damages. David was extremely professional and detailed. It ended up taking quite a long time for the strata to send out a company to do the repair, but David followed up with me regularly on the status and sent me a reimbursement cheque immediately after the repair was completed.

From beginning to end Briers continuously exceeded our expectations. They offer quality products at fair prices, and follow through with their customers to ensure that they have an exceptional shopping experience.