Daryl Showers Review of HTA
HTA Companies showed up over 2.5 hours late withou...
HTA Companies showed up over 2.5 hours late without a call. They refused to complete the work they were hired because there wasn t enough time left in their work day. Had they shown up on time it wouldn t have been an issue. They moved one sprinkler head and deactivated one. They were supposed to move 5 heads and remove 3 heads completely. They instructed us to call them back when we were ready and they would come back. They billed us $97.50 for a service call only to tell us that a second service call would be required because THEY WERE 2.5 HOURS LATE. When I called to dispute the bill, I was hung up on and then they refused to answer the phone when I called back. President Ted Harkins called back only to berate me and accuse me of not being able to pay the bill. He asserts that I m not paying for work they completed. He fails to see that multiple service calls were not necessary and we should not be paying for these calls. Our neighbors have experienced the same issue with HTA Companies and having to repeatedly have them return because they never do everything they were hired to do. They re fraudulently charging multiple service calls due to their own incompetence and refusal to complete the work they were hired to do. DO NOT hire HTA Companies unless you have money and time to waste. They re unprofessional, unreliable and worst of all untrustworthy.
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