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Nicole Sapphire

3 years ago

We are from out of town and I just brought my boyf...

We are from out of town and I just brought my boyfriend in, was greeted with a very unprofessional desk lady, Amy. She was very rude and sat on her phone the whole time we were waiting in the waiting room messing around and not doing her job. When we got called the first nurse was nice but we were in the front room that over looks the waiting room and no one shut the door to give us any privacy. When walking to our main room, the hospital rooms looked trashed (they were not busy). We got into our room and there was random pieces of trash all over the floor including bandage wrappers and sanitizer wipe packaging. You can tell that the hospital was not clean and did not feel sanitary the bathroom was even gross. The doctor was a straight up douche and was laughing and not taking my boyfriends symptoms seriously. Everything seemed so unorganized, we had to explain what happened 5 different times and it was getting so annoying, like do they not have communication skills and discuss what's going on with the patient. Everyone just seemed uneducated and we did not get any answers. As we left we again had to deal with Amy who again was extremely rude and very unwelcoming. Majority of the people treated us like garbage and that's not how a hospital should be ran.

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