japandoll chris TX 18

Review of Fairmont Scottsdale Princess

My first time visiting Phoenix/Scottsdale & this r...

My first time visiting Phoenix/Scottsdale & this resort is where I spent my weekend. Even through the pandemic & what the world is going through, this was the perfect get away for us. The minute we arrived, great customer service was none stop.

Valet was on time, respectful & didn t miss a beat. As soon as we walked in, our keys were ready due to a respectable regular. I would like to recognize Mrs.Tammy, she offered assistance & made sure we were taken care of. Mrs. Tammy represents Fairmont & the resort exactly the type of representation that you need on your team. Along with that, every person at the front desk assistance with no problem. Great team there.

I will also recognize Jamie & Alex at the Spa roof top pool! A M A Z I N G! The best customer service I ve ever received. We were here to relax & celebrate my best friends birthday, Jamie & Alex met our expectations beyond words. They both represented Fairmont very well. Made us feel welcome, comfortable, along with assisting us & the new friends we made along the experience! We super enjoyed our last day!

We are leaving this resort very happy customers. The resort is beautiful, a lot to see & enjoy. We felt welcome by everyone & look forward to coming back! Thank you to everyone who helped us here at Fairmont Scottsdale Resort.