Jan Sharp

Review of Jenkins Acura

We entered Jenkins Acura for the first time 11/4/1...

We entered Jenkins Acura for the first time 11/4/15 to the smell of fresh made popcorn! This is an amazing dealership full of caring people and very willing to help a prospective buyer. Like most people we went to see the dealership and 'just' ask some questions. We already knew we wanted to buy an Acura RDX, but had no intention of actually driving it home yesterday. We worked with Sean Nichols, one of their top salesmen, and after driving a certified preowned Kono Coffee brown one, we were sold. There was no pressure to buy yesterday, but when Sean and the finance team laid out our options to get out of our Ford lease, we decided it was the perfect day to buy our car. Everyone in the dealership came by to congratulate us and we even met Robbi Peace, their Service Manager. This whole experience was pure pleasure, warm and friendly people, very knowledgeable about their vehicles and more than willing to walk you through the whole process. We've bought cars for many, many years, but never have we felt more like a family member than just a buyer. They could not have been nicer or more supportive and we drove home extremely happy in our new car. Whether or not you intend to buy the day you visit Jenkins Acura, you must stop by to meet them and talk about what you are looking for. They met and far exceeded our expectations and we left knowing we are part of the Acura family now and they will always be there to assist us and our vehicle. If there was a way to give Sean more than the stars above, he certainly earned a lot more, and so does this dealership. We can't wait until a few years pass so we can go back and get another one!!! Thanks to every member of the dealership team for this truly is a team effort with every customer. Great job!