If I were you, I would stay at any other hotel in ...

If I were you, I would stay at any other hotel in the city. I traveled into the city from NJ to attend a wedding for a buddy I had served in the military with. Over the course of the evening on my journey back to this hotel I had lost my phone. I used the hotel phone to call family members whose numbers I have memorized to try and track the lost iPhone, as well as get ahold of my buddies to see if they had any clue about it. I called my sister who was able to find a train schedule and navigate me to Penn I noted everything down and began my journey, not thinking anything of it until the charges started coming in on my credit card. Because I was dialing cell phone numbers and not numbers in the 5 boroughs they were charging me long distance. They gouged me over $300 on phone calls. Obviously if I was aware that they were such criminals with their phones I would have rather gone out to the streets and found someone who would let me borrow their phone. I just got off with the phone with some manager whose name was Eker or something like that who sat in silence as I pleaded my frustrations, said the best he could do was take $100 off the bill. Wow Sir you are a life saver!! If you couldn t sense the satire... it s f*cking 2019 and you re gonna price gouge someone like that? I wasn t calling China for Christ s sake . I would never stay at this hotel or any of their affiliates ever again and I suggest you do the same. If I could give them no stars or negative stars I would.