DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY
Ordered a refurbished phone which was supposed to ship in about 5 days. Took over 4 weeks. And the phone they sent was faulty.
I dare not send it back as I doubt I'll ever see it or my money again.
The company web site says they work from an office on an industrial estate and that you can pop in for repairs, but when I asked about that they say they no longer do that - so their website lies. Looking on Google Maps, the office is gone!
They no longer answer their phone at all and even their web chat seems to be offline most of the time.
Do not trust them, do not order from them.
I'm taking my complaint to Trading standards.
Hopefully, others will earn from my review and not be caught out by these people.