P

Second time in my last 2 visits Brenden has tried ...

Second time in my last 2 visits Brenden has tried over selling something. I asked for inspection sticker, never told me until I got back to dealership that they could not do it. Made excuse that tires were an issue. Left dealership and went to a random gas station, no issue getting inspection. I feel he was mad that I did not authorize another repair that was not 100% necessary. In addition, I asked for a battery for my key, said he did it. Got home and tried it, never changed it, but charged me. Never again will I bring my car to him. He is way to focused on selling a service and gets attitude when you don t authorize. I easily could have gone anywhere for the oil change instead of over paying and not getting anything else I went there for. Never again!

Comments:

No comments