I love this zoo and usually have no issues. I howe...

I love this zoo and usually have no issues. I however was surprised when after buying tickets in advance for their Christmas lights event i recieved an email stating if i could be flexible due to the busy Christmas weeken they would honor tickets later in the week. I would just need show my original tickets at the counter. So we did this and for the first ever the clerk was rude told my ticket expired and when i try show her the email i she told me over the speeker to lower my voice and clam down. I had not raised my vioce and until that moment i was not upset. She started to argue but the clerk beside told her no that we were correct and could go in. The zoo is great and we enjoy our time there. This experience left a little bit of a sour taste in mouth. We will be back but not soon. Side note the giraffe feeding here is so fun!