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Saurandhri Vadekar

3 years ago

Visited ITC Grand Central for the first time, and ...

Visited ITC Grand Central for the first time, and was simply amazed and WOWed by the staff and hospitality at the hotel from the time of check-in, until I checked out of the hotel. I'll begin by stating that the hotel is located nicely in Parel with easy connectivity to the Eastern Express Highway making it convenient to move around the mumbai traffic. I was warmly greeted when I entered the hotel and offered refreshments while I was swiftly checked in and shown to my room ensuring minimal time spent in getting myself cozy, with a nice warm smile making you feel welcomed. The room was amazing, set up keeping highest standards and comfort in mind while designing the room, as it was just perfect and everything one could think of was present, and then some more. Like the other ITC Hotels, they had local delicacies placed in the room to snack upon, and as is said, every little detail help make you feel more and more welcome.

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