Just stayed my third and last time(April 5th-7th,2...

Just stayed my third and last time(April 5th-7th,2015) at the Westin Maui. Do not stay here during peak season. You get no service and stand in line for everything. When I complained all I got was that they are under staffed. I stood in line for beach towels, to rent beach cabanas, to be seated for breakfast, to turn in beach towels and don't even ask me about the line at Starbucks and the parking.
Another problem is that exclusive hotels have started buying these pillow top mattresses. All this is is a regular mattress with a thick layer of foam sewn in the top. This is terribly uncomfortable for my wife and I because of heat buildup from the foam. This problem is well documented online but they bought these mattresses anyway.
Also visitors to Hawaii need to know that a certain segment of native Hawaiians have a negative attitude toward mainland tourists. They like the tourist dollars but not the tourist.