Update June 2020:

Update June 2020:
After trying to get some answers from the Finance person, I was asked to meet with the nurse director who was kind enough to answer some of the reasons behind what the billing could have been. She could t clarify why it was marked by medical records as a non-emergency, she asked me to check with medical records. Medical records team took a few weeks given the C19 situation to get back on why it was marked as a non emergency (which lead the insurance to overcharge me) , medical records said it was not marked anywhere that it was a non-emergency visit. So Called yo Insurance and they finally accepted it was an issue even they didn t understand. They ll send me an updated bill which will only charge me the regular ER co-pay of $150 instead of the $750.

Jan 2020- I was in the ER for 2.5 hours, they send a bill for $5000.? + Physician bill of $3000+(of which post insurance, it s $750+$47, seems low but is a complex loophole to charge the customer if we are not careful - read below

I told the nurse I had food poisoning and she went ahead and tested me for the flu. Then when it came out negative, they gave me the IV. And told me to get ORS. . Need an explanation for $5000 bill. Their billing department automated system keeps telling their representatives are in a meeting . All day meeting for weeks? I am thankful for healthcare workers working late nights at ERs and helping the needy but their administration is ridiculous. Ripping people off.
Update: Since the billing never attend their phones for weeks on in, I visited them in person, Insurance says I m eligible for $1800 but paid the hospital only $1100, due the hospital itemizing was weird , the hospital classified my ER visit as non-emergency so instead of the $150 copay, you have to pay $750 including deductible. They also classified my visit as an extended ED visit and charged me $2900!! For less than 2.5 hours!? They charged me an additional ~$700 for tests I didn t need, gave me Saline and sent me on my way. I m bouncing back and forth between insurance and the hospital finance lady since even they don t know why they are charging me what they charged. There s also the $3000 write off based on their contract with insurance... but decided they can dig out $700 from me. Healthcare billing is so complicated with gray areas even their reps have to take time to figure out what s what. so if you don t have insurance.. God help you!