Gareth Maylin Review of Gillece Services
Our furnace fan stopped working which in turn stop...
Our furnace fan stopped working which in turn stopped the AC from working. I called Gillece who despatched a Technician and a Field Rep. They checked the fan capacitor to find it needed replaced. However Gillece refused to change the capacitor or carry out the repair on the furnace fan. Instead they opened up the ducting to inspect the heat exchanger. They informed me that the heat exchanger was cracked and was a carbon monoxide risk. The Gillette technician disabled the wiring on the furnace so it could not be used. NO CARBON MONOXIDE tests were carried out by Gillece. The Gillette Field Rep then proceeded to give me a presentation on new furnace deals they were running and could be installed today. If purchased today it would cost $9,900. This is when I called Staab & Sons on a neighbors recommendation. A technician was despatched within the hour. The Staab technician confirmed the fan capacitor was not showing any power and needed replaced. The capacitor was changed which powered the furnace fan.. Both the fan and AC are now working fine with no issues. Staab inspected the heat exchanger and could not find any defects/cracks. As a precaution the Staab technician also carried out a number of carbon monoxide tests, all of which read ZERO. My total bill was $162 and the AC is now working in the house. We know our furnace is old and will need replacing for a more energy efficient furnace in the near future, however we did not want to be forced into purchasing a furnace immediately. For a reference Staab quoted a price 1/3 of the Gillette price. Thank you Staab and the Technician Rick for your honesty and excellent service. As for Gillece I will never use them again and advise anyone thinking about using their service to think twice, they are the most dishonest contractors I have come across.
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