Pajoma C

Review of Bill Dube Hyundai

Samantha ( Sam ) Ford has been nothing but the mos...

Samantha ( Sam ) Ford has been nothing but the most professional, friendliest, and easy to work with employee in your service department. Though each member of that department is vital, and truly a wonderful person in their own light; Sam has outshines. Each and every time I have had an issue, concerns or questions not only has she been quick to provide an answer but possible solutions that have reduced my own stress and anxiety over some unfortunate situations involving my 2011 Hyundai Accent. ( love the thing but ohhh that an upside down mess! No worries, all smiles over this little red thing! )

Each time an issue has occurred, Sam has always done an outstanding job of breaking down the reason for repair, cost, and if multiple things must be done helping balance the importance, and cost of repair to fit both my budget and my safety. She has always done follow up calls, ensuring not only was I happy with my service, but if my car is still running as I wish and if there was anything left that needed to be performed that I may have neglected to list or ones she would have recommended for my next maintenance repair.

Overall, I have been amazed each and every time I have been brought in. Thank you for taking the time to read this, and understand what a gem of an employee you have in that department.