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Ashley Singletary

3 years ago

My low score is mostly based on the front staff/re...

My low score is mostly based on the front staff/receptionists. When I called to make an appt. for the following day the lady said she could fit me in at 4:30p and to be in at 4p. When I got there at 4p, the lady at the desk told me the doctor had some free time and went across the street to Wake Med and said they weren't sure when he would be back and asked if I wanted to wait or reschedule. I was very annoyed by that. The doctor did return, so I was able to keep my appt. My appt. with doctor Stewart was fine and I was pleased with the results. When we were done it was 4:50p and the office closed at 5p. They already had the lights off and were all huddling up and getting ready to leave. In my opinion, I just felt like the staff was not very professional. I will not be returning.

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