A D

Review of MetroBox Ltd

The online booking system for empty box delivery a...

The online booking system for empty box delivery and box pick up is convenient. They also wrap the box with clear film to protect in from water damage. However, their package tracking page is not up to date; you have to call them to get the latest update on your shipment. Also, their customer service team is unable to handle the number of calls during peak periods (Christmas and New Year). When you finally manage to get a hold of their staff, the shipping updates that they give is unclear and inconsistent.

If you are sending your balikbayan box to Mindanao, I'd recommend that you use another courier company. This company took more than two months to deliver the box bound for Davao. It would have been further delayed hadn't I persistently followed up and e-mailed Metrobox for updates.