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Marlon Hanssens

3 years ago

My wife and I were planning on staying at the newl...

My wife and I were planning on staying at the newly renovated Duffin Cove for the first time in November. A few days before our anticipated arrival date, the BC Provincial Government set new restrictions on non-essential travel due to COVID19. Knowing that we were well out of the cancellation time period, we fully expected to lose our initial deposit of the first nights stay, which was totally acceptable to us. After all, in a pandemic we all lose. We called in to advise Mike and Kim that we would not be coming to Tofino and would need to cancel our 3 night stay. Mike offered us a full refund on our deposit without us ever asking for it. With owners like Mike and Kim, I will be supporting this business and recommending them to our friends and family for years to come. Thank you Mike and Kim for doing your part during the COVID19 crisis! Easy five stars.

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